Privacy & Data Protection Policy

Elite Expedition Educational Services Ltd
Privacy Policy
Last updated: December 2025

1. Introduction

Elite Expedition Educational Services Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, protect and share personal information when you:

  • Use our website
  • Enquire about our services
  • Register for CPD training
  • Receive certificates
  • Submit recruitment enquiries
  • Access consultancy or safeguarding support

By using our website or services, you agree to this Privacy Policy.

2. Who We Are (Data Controller Information)

Company Name: Elite Expedition Educational Services Ltd
Company Number: 16518384
Registered Office: First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW
ICO Registration Number: ZB999152
Email: info@eliteexpedition.org
CPD Email: cpd@eliteexpedition.org
Phone: +44 7989 771413

We are the Data Controller for all personal data processed through this website and during the delivery of our services.

3. Personal Data We Collect

A. Identity & Contact Data

  • Name
  • Email address
  • Phone number
  • Job title / school
  • Country of residence

B. Training & CPD Data

  • Course registrations
  • Attendance records
  • CPD certificates
  • Quiz scores
  • Feedback and evaluation forms

C. Recruitment Data

  • CV and professional experience
  • Qualifications and certifications
  • DBS/Police clearance status (if provided)
  • Reference details

D. Technical & Website Data

  • IP address
  • Device and browser information
  • Website usage analytics

E. Transactional Data (if payments are taken)

  • Payment confirmations
  • Invoice and billing records
    (No card details are stored.)

4. How We Use Personal Data

Training & CPD Delivery

  • Registering delegates
  • Issuing CPD certificates
  • Sending training communications
    Legal basis: Contract / Legitimate Interest

Recruitment & Consultancy

  • Responding to candidate enquiries
  • Creating profiles
  • Sharing with schools only with consent
    Legal basis: Consent / Legitimate Interest

Communication

  • Responding to enquiries
  • Providing requested information
    Legal basis: Legitimate Interest

Website Functionality & Analytics

  • Improving performance and user experience
    Legal basis: Legitimate Interest

Legal Compliance

  • HMRC requirements
  • CPD certification requirements
    Legal basis: Legal Obligation

5. Sharing Your Personal Data

We never sell personal data.

We may share data with:

  • CPD Certification Service (for accreditation requirements)
  • Schools or clients (with explicit consent)
  • Recruitment partners (with consent)
  • IT & website service providers
  • Payment processors
  • Regulatory authorities if legally required

All third parties operate under contractual data protection obligations.

6. International Data Transfers (UK ↔ Saudi Arabia)

We operate across the UK and Saudi Arabia.

Some data may be accessed by authorised staff in Saudi Arabia for consultancy or training purposes.

We ensure:

  • Secure, encrypted systems
  • Restricted staff access
  • No disclosure to external Saudi organisations without consent

7. Data Security & Retention

Security Measures

  • Encrypted cloud storage
  • Password-protected systems
  • Restricted access
  • Routine security monitoring

Retention Periods

  • CPD training records: 6 years
  • Recruitment enquiries: 2 years
  • Financial records: 7 years
  • Website enquiries: 12 months

Data is securely deleted after retention periods.

8. Your Data Rights Under UK GDPR

You have the right to:

  • Access your information
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Withdraw consent
  • Object to processing
  • Request data portability

To exercise rights, email: data@eliteexpedition.org or info@eliteexpedition.org

9. Cookies

Our website may use cookies to:

  • Improve performance
  • Analyse user activity
  • Remember your preferences

You can disable cookies via your browser settings at any time.

10. External Links

Our site may contain links to external websites.
We are not responsible for their privacy practices.

11. Policy Updates

We may update this policy occasionally.
The most recent version will always appear on this page.

12. Contact Us

For privacy questions or concerns:

Elite Expedition Educational Services Ltd
📍 First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW
📧 info@eliteexpedition.org
📧 cpd@eliteexpedition.org
📞 +44 7989 771413